CRS Business & Hospitality: Extra Resources

Unit 3: Communication Skills

Lobster Ink

Communication
Communication basics
Effective communication and interdepartmental collaboration
Managing Business Units and Hierarchy
Understanding the Importance of Information Security
These courses can be accessed by signing on to : https://vie-academy.lobsterink.com/learn

IoH e-library:

Adrian Wheeler FPRCA. (2018). Strategy: Principles of Crisis Communications. Emerald Publishing Limited. https://doi-org.laureatech.idm.oclc.org/10.1108/978-1-78756-615-620181004
Betsy Reed. (2020). Seven Key Principles of Communicating Social and Environmental Issues. Emerald Publishing Limited. https://doi-org.laureatech.idm.oclc.org/10.1108/978-1-83867-467-020201020
Jonah C. Pardillo. (2019). Business Communication: Vol. E-book edition. Society Publishing.
Pace, R. W. (2018). Communication and Work Systems : Theory, Processes, Opportunities. Cambridge Scholars Publishing.
Pamik Ray. (2020). A Pragmatic Approach of Interaction between Technology and Tourism-Hospitality. Emerald Publishing Limited. https://doi-org.laureatech.idm.oclc.org/10.1108/978-1-83982-688-720201002
Pilho, W. L., Wall, T., Rayman-Bacchus, L., Mifsud, M., Pritchard, D. J., Lovren, V. O., Farinha, C., Petrovic, D. S., Balogun, A.-L., & Leal Filho, W. (2021). Impacts of COVID-19 and social isolation on academic staff and students at universities: a cross-sectional study. BMC Public Health, 21(1), 1–19. https://doi-org.laureatech.idm.oclc.org/10.1186/s12889-021-11040-z
Seda Yetimoğlu, & Kaplan Uğurlu. (2020). Influencer Marketing for Tourism and Hospitality. Emerald Publishing Limited. https://doi-org.laureatech.idm.oclc.org/10.1108/978-1-83982-688-720201009